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Professionalism and Ethics
Professionalism deals with the development, monitoring, and maintenance of procedures to ensure that the needs of professional staff are met. Ethics includes identifying, monitoring, and disseminating codes of professional conduct; understanding the implications of ethical decisions, providing procedures to monitor standards of behavior within the organization; and determining, maintaining, and monitoring accountability procedures.
Benefits of Managing Ethics in the Workplace
Posted by: Jasmine Todman-Caines on October 26, 2009 at 1:08AM EST

According to the book The Tracks We Leave:  Ethics in Healthcare Management, the chapter "Conflicting Moral Demands" states that there are 10 benefits of managing ethics in the workplace. 

  1.  Attention to ethics improves society.
  2. Ethics programs help maintain a moral course in turbulent times.
  3. Ethics programs cultivate teamwork and productivity.
  4. Ethics program support employee growth and meaning.
  5. Ethics program ensure policies are legal.
  6. Ethics programs help avoid criminal acts and help to lower fines if acts occur
  7. Ethics program help with quality management, strategic planning, and diversity management.
  8. Ethics programs promote a strong public image.
  9. Ethics programs strengthen organizational culture, improve trust in relationships, support quality of products, and cultivate sensitivity to values
  10. It is the right thing to do.

 

Do you agree with these benefits?  What do you see as additional benefits which for our current environment especially with the impending change to our current healthcare system.

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(3) Comments
Posted by: Nicole Huff on October 26, 2009 1:26PM EST
I believe it is a good idea to continuously promote an organization's compliance program. This communication lets employees know that management is focused on ensuring employees are aware of the guiding principles that govern ethic behavior. Also, this should be reassurance for the employees that they should speak up when things appear wrong.

Companies like, Pfizer and Tenet, had compliance programs in place. They each promoted acting professionally and ethically. Yet, the decisions of a few peopple cost the organization significantly in fines and penalties. Pfizer just recently paid $2.3 billion and Tenet paid $900 million in 1996 to the Department of Justice.

The additional benefits needed in the current enviroment is to reward employees for doing the right thing and for speaking up. Ethics and compliance programs "sort of" have a negative view by some. For example, an employee might not want to speak up for fear of losing his/her job or fear of retaliation. Unfortunately, it is difficult to remove this perception.

Nevertheless, if an employee can believe that speaking up and acting ethically compliment each other, this might diminish the negative perception. At this point, the organization most definitely will benefit.

Posted by: Karla Bradley on October 29, 2009 1:55PM EST
I agree with you, Nichole.

Posted by: Jackson Bailey on November 1, 2009 10:28PM EST
I agree with the benefits stated, but an ethics "program" can only be successful if it is grounded in a coporate culture that values and extolls ethical behavior. As Nicole notes, no company is bulletproof, as in the Pfizer and Tenet cases. However, if the organizational culture leans towards doing the right thing, from top to bottom, the fear of retribution for speaking up will be lessened. This is when the organization will realize the above benefits of an ethics program.

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