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Management
This area covers general management principles, planning, organizing, directing, and controlling in addressing overall organizational objectives.
Management of a group within another department
Posted by: Steven Ziemba on October 25, 2008 at 3:47PM EST
Has anyone had experience managing a department that, even though it maintains its own budget and cost center, is reliant upon the operations of a larger department? The example is one of operating cancer clinical research within the larger department of oncology. Both have their own cost centers, are maintained by directors, and report to the same VP. Is it odd to operate a department that, on paper, seems to be at an equal level with the other, but in actuality may be considered to be lower in the organizational structure?

 

- Steve


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(2) Comments
Posted by: Lowell Tyler on October 29, 2008 10:39AM EST
The scenario you described is not uncommon and will likely occur more often as organizations move toward more matrix management structures. Especially in large, complex institutions you'll notice that interdisciplinary teams will be created to address specific issues. Who manages these groups? What portion of team members time is spent on activities outside of their own cost center? Depending on who has ultimate responsibility for the work of the team, where do the dollars come from to support these initiatives? These are all important questions and reflect the interdependence of various departments and their role in solving problems and improving care delivery through integration.

Posted by: Marisa D'Angelo on November 21, 2008 11:42PM EST
I agree with Lowell about the increasing organizational complexity we're seeing with matrixed management. I would say this is not that uncommon now, particularly in regards to your example with a clinical research department and a clinical care division reporting up to the same VP - this is a unique feature of teaching/research hospitals, and our organization has a similar approach in terms of directorships and funding streams.

Actually, I think it's important to view the reporting structure as different from the accounting structure - the organization saw fit to put the two directors on "equal" footing managerially, and in terms of reporting relationship. How their funding is sourced may very well be more complicated, but because a department is non-revenue generating, I wouldn't necessarily classify it as "lower" in the organizational structure. Each department has their own budget targets, and must manage to them as their funding sources dictate.

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