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• March 2010 • January 2010 • November 2009 • July 2009 • June 2009 • March 2009 • December 2008 • November 2008 • October 2008 • July 2008 • June 2008 • April 2008
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Management
This area covers general management principles, planning, organizing, directing, and controlling in addressing overall organizational objectives.
July 2008
Saturday July 12, 2008
Posted by: Rebecca Cartright at 12:06PM EST on July 12, 2008
Has any one been involved in a physician satisfaction survey? I would like to survey the physicians of our clinics and was not sure which outside group to utilize.
Thursday July 10, 2008
Posted by: Elizabeth Greer at 5:39PM EST on July 10, 2008
The slide show states that one purpose of management is to implement the mission, strategies and goals set forth by the governing board... How does your management team go about doing this in a effective manner?
Tuesday July 8, 2008
Posted by: Traci Hindman at 11:19PM EST on July 8, 2008
What are some examples of techniques to speed consensus building? How effective have they been in your experience?
Posted by: Brian Thompson at 7:36PM EST on July 8, 2008
In regards to patient surveys, what are the 5 dimensions of customer response that SERVQUAL recognizes? What are the differences between SERVQUAL and HCAHPS?
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