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Human Resources
This area deals with assessing the need for and the supply of professional and other personnel. Functions include recruitment, selection, training, compensation, and evaluation of such personnel and examining ways to evaluate productivity and monitor accountability for results.
Breaking the union
Posted by: Barry Goettsch on December 11, 2008 at 9:36PM EST

My hospital is not unionized.  I have heard horror stories from some that are and worse from some that came awfully close.  Has anyone been part of successfully reversing or disbanding an existing union in their hospital?  How was this achieved?  I think unionization is an act of desperation by employees so how do you regain the loss of trust or change the perception of dishonesty or reverse whatever it was that pressed staff to seek such a desperate measure? 

Barry Goettsch

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(3) Comments
Posted by: Linda Lawton on December 12, 2008 2:25PM EST
Barry,

I work in an organization that has more than one union (RN's, and others). First, to address your comment on horror stories. That has not been my experience and it certainly does not need to be an organization's experience. It is possible to work very successfully and collaboratively with unions. I have had union leaders report directly to me for years, and they had the same interests I did in many respects (for example not keeping bad employee's around) and worked to accomplish the same end goals. Currently, we have had success in tying monetary rewards to organizational outcomes such as patient satisfaction results.

We have not made any efforts to overtly disband current unions. The best you can do is rebuild the relationships /trust/issues that were responsible for the employees seeking unionization in the first place. Because you are right, they got into the organization for a reason. I have also seen that over time employee's can become very satisfied with management and dissatisfied with their union and have gotten rid of the union on their own.

If you are not currently unionized, you are indeed lucky (it is time consuming and expensive with all that it entails and certainly creates restrictions), and now is the time to do your best to build the trust and relationships so folks don't want or feel the need to seek representation to be heard or to feel that managment is being fair to them.

Posted by: Marie Vienneau on December 15, 2008 12:01PM EST
An RN union has been in my hospital since 1982 long before my time. From what I hear, it may have been warranted at the time, however, was probably more a factor of the town's manufacturing base and multiple unions. I cannot say that it has been a complete horror story, however it is very costly and difficult at times. Having the unique experience of having been a member of the union as a staff RN prior to being promoted to management, I found them very frustrating to work with. The leadership were very self serving and rarely focused on concerns for patient care, only on financial considerations. The union in my facility tends to keep the pot stirred up most of the time. If there is perceived disagreement and mistrust of management, it makes them more valuable to their membership. We must remember, they are a "business" of their own.

Posted by: Jeffery Lemon on January 10, 2009 10:41AM EST
Marie makes an important and often overlooked distinction; unions are business entities and union dues are the source of the revenue streams necessary for business continuation. Unions therefore behave in a manner that preserves the revenue stream- generally by hyperinflating real or perceived slights against employees/members.

I think it wise to add the disclaimer that as employers, it is not our role to "break" a union. Indeed, there are few legally defensible avenues available to the employer that won't produce multiple unfair labor practice charges by the union and the NLRB.

The bargaining unit members (your employees) are really the only ones who can abandon representation- and the process is very difficult and time sensitive.

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