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Healthcare Technology and Information Management
This covers both management information and clinical information systems, including computer-based support for management, assessing how current technologies and major innovations are changing the way healthcare executives manage, using information systems for short- and long-range planning, using clinical information systems, and information systems acquisitions.
Healthcare Technology
Monday March 15, 2010
Health Insurance Portability and Accountability Act (HIPAA)
Posted by: Pirus Pradithavanij at 10:30AM EST on March 15, 2010

It is designed to allow individuals who change jobs to retain health insurance coverage by eliminating  the use of "pre-existing" conditions - refusal to cover health problems that exist at the time of a job change.

Two components of HIPAA have particular relevance to health informatiion system managers: administrative simplification provisions and privacy protection regulations.

(Handout : Chapter 13 Information Security)

 

 

Monday March 1, 2010
There are three general categories of information systems used in healthcare organizations EXCEPT:
Posted by: Pirus Pradithavanij at 10:37AM EST on March 1, 2010

A. Clinical

B. Administration/Financial

C. Decision support for strategic management

D. Reporting

 

<D : Manual for the Board of Governors Examination in Healthcare Management p.69>

Monday February 8, 2010
Sample Test Question
Posted by: Brenda Hall at 9:58PM EST on February 8, 2010

Potential Advantages of Outsourcing -

1. Staffing reductions

2. Smaller capital investment

3. More flexibility in using new technology

4. Reduction in implementation time

5. More predictable costs

Answer - All of the above

 

Monday February 1, 2010
CMIO
Posted by: Mary Armijo at 8:26PM EST on February 1, 2010
A CMIO (Cheif Medical Informatics Officer) is a position that has evolved in regards to the need of growing interest in adopting clinical information systems and the need for physician leadership.  The CMIO is usually a physician and would be responsible for leading the implementation of an EMR, and work with physician staff to review policies, procedures, process and integrate these items to the technology.  It really is looking at health care technology from a physicians point of view.  This is realitively new position and is rare to have such an FTE on staff.  However as technology continually evolves I can see the need for this role become necessary.
Sunday January 31, 2010
planning with key stakeholders
Posted by: Kurt Dierking at 8:45PM EST on January 31, 2010

I have been through at least three hospital/system wide EMR conversions and have found that each have had their different challenges.   From training, infrastructure issues, senior leadership support, etc.  All can be contributed to two things: Planning and planning with key stakeholders.  A multidisciplinary team of key stakeholders must be convened regularly and way in advance. Senior leadership must be updated and bought in to all steps.  Without - all will succeed with carnage in its wake.

The information technology steering committee should consist of:
Posted by: Sandra DeLeon at 6:54PM EST on January 31, 2010
a.  Healthcare Executives

b.  Members of the Medical Staff & Nursing representatives

c.  Representatives from Finance & HR

d.  Members from Planning & Marketing

e.  other system users

f.  All of the above

g.  A, B & D

 

Answer is F

all of the above

TJC and IT security
Posted by: Andrew Gnann at 6:16PM EST on January 31, 2010

Dr. Austin discussed organizations that take a centralized approach to IT department operations vs. a decentralized approach.  I would venture to guess that many organizations have a combination of both approaches with "major" systems following a centralized model and departmental specific applications being managed by department specific associates.  It is important when managing IT security not to overlook the department specific applications that hold PHI.  In a recent survey TJC asked to see our policy and then reviewed the process for ensuring appropriate associate access to secure locations, technology, supplies.  The surveyor reviewed the process for security updates for new associates, terminated associates, and transfer associates.  A well developed IT plan should encompass this component. 

Challenges of EMR Implementation
Posted by: Amanda Henson at 12:31PM EST on January 31, 2010
The importance of having an IT steering committee involved in the research and decision making for an EMR within your organization can not be taken lightly.  Without a commitment from the organization's IT department, or inclusion of IT within the decision making process of the department, implementation of an EMR is definitely like moving a brick wall.  

The department I work with chose an EMR to suit our day to day needs and interface appropriately with our equipment, but it was not with the support of the hospital's IT department.  Much of the decision was made prior to my arrival with this hospital, therefore, I have been able to see the effects of a conflicting choice between the hospital and my department.  

We have unfortunately suffered with a lack of support from the hospital's IT in help with figuring out major interface requirements.  Luckily, our department has an IT system's analyst FTE working in it, and that has been our only saving grace.  So much of the implementation involves interface development with hospital systems, (i.e. radiology, hospital electronic chart, lab system) and the set up work for our department's EMR would have taken much less time with a committed IT team who supported this implementation.  

Nearly 2 years into this process, we are only 60% complete.  We have managed to get help from selected individuals in the hospital's IT department, but we have had to develop our own inter-department policies and procedures related to data backup, downtime procedures, and privacy compliance.  
Security System
Posted by: Jodi Faustlin at 11:15AM EST on January 31, 2010

The three essential elements of an information security system are:

1.  Protecting against system failures and catastrophic events.

2.  Protecting against viruses and malicious attempts to corrupt files

3.  Controlling access to information by unauthorized personnel

(Dr. Nelson, powerpoint slide 26)

Friday January 29, 2010
Sample Question - Information Security
Posted by: Patricia TenHaaf at 4:30AM EST on January 29, 2010

Protecting data confidentiality is a key element of information security.  Components of protecting data elements include physical safeguards, technological controls, and enforcement of management policies.  Which is not considered a technological control?

1.       Passwords

2.       File backup procedures

3.       Virus protection

4.       User audit logs

Answer: 2 – File backups are physical safeguards.  Presentation by Dr. Austin, section 3.

Monday November 2, 2009
Management's Role in IT Implementation
Posted by: Joanna Conley at 11:36PM EST on November 2, 2009
What roles should management take to avoid failures in the IS plan and implementation?

A. Align the IS plan and the activities of the service and support units with the strategic plan.
B. Ensure that adequate funding is provided for implementation.
C. Ensure that all plans are implemented in a timely and coordinated fashion.
D. All of the above.
E. None of the above.

Answer: D. All of the above. 
Wednesday October 28, 2009
Virtual Server Infrastructure and Disaster Recovery
Posted by: Steven Smith at 3:42PM EST on October 28, 2009
Our organization migrated from a physical to a virtual server environment and are considering including a system "fail-over" mechanism as a part of our disaster recovery plan.  This would involve the implementation of continuous data transmission between our office and an off-site location that would have a duplication of our IT infrastructure.  Has anyone else deployed this process as a part of their disaster recovery protocols? 
Sunday October 25, 2009
Measuring Performance of Management Information Systems
Posted by: Jasmine Todman-Caines at 11:46PM EST on October 25, 2009

According to Griffith & White, 6th ed., 2007, pg. 407-410, information systems should meet the needs of its users.  The measures emphasized service and quality more than resources consumed.  These important measures are listed below.  Which is NOT one of the 6 measures Griffith & White discussed.

 

  1.  Demand
  2. Cost
  3. Human Resources
  4. Output and Productivity
  5. Quality
  6. Ethics
  7. Consumer Services

 

 

Answer:  f.  Ethics

 

Total Cost of Ownership
Posted by: Mark Lopshire at 8:24PM EST on October 25, 2009
Many IT departments have recieved proposals that have the cost of hardware and software. Have any of you developed a good 5-year Total Cost of Ownership (TCO) equation that also takes into account the other variables such as training costs, which is driven by cost per employee hour and total number of hours; upgrade costs and additional training time; depreciation schedules; etc. It seems that there are also a number of intangibles such as ease of training, implementation and reduction of physician frustration that should be considered. Feedback is welcome.
Monday September 28, 2009
What's A CMIO, Anyway?
Posted by: Michael Zaccagnino at 12:16PM EST on September 28, 2009
Innovation, healthcare technology, and information management continue to be critical issues in most organizations.  As physicians continue to be tapped to fill key executive posts, the role of Chief Medical Information Officer has emerged, and become increasingly important and visible.  In my experience though, the CMIO position is one of the least defined, most inconsistently configured leadership roles, making it difficult for members of the executive cabinet to articulate the core competencies and capabilities required for success in the job.  By extenstion, this has made the recruitment and development of such individuals extermely challenging.  In addition my sense is that CMIO retention and success rates are lower than the rates for other leadership roles.  If you are a CMIO or HR executive, or are familiar with the CMIO role, your thoughts and comments about the position, key responsibilities, reporting, core competencies, ideal background and experience, etc, would be greatly appreicated.
Wednesday June 17, 2009
let us keep that spirit...
Posted by: Jian Pang at 12:50AM EST on June 17, 2009

Information and technology is the keystone for everything. Management and clinical information are all dependent on it. Recent years, it has become more sophisticated that left amount of people in a sense of struggle to catch up the rapid growth.

Not only the medical healthcare, but other fields such as music, the entire culture (online twitter..) even the leadership decision makeers are all lean on to the developed technology.

However, the good news is the technology could only get easier and more convenient than before. So let us keep that spirit and catch on.

Thursday June 4, 2009
EMR Adoption Strategy given ARRA/Stimulus Funds
Posted by: Dino at 9:35AM EST on June 4, 2009
Given the funds available for "meaningful users" of EMR in the current ARRA/Stimulus package, has any strategy changed to accelerate adoption?  What is your organization doing different to take advantage of this program?  Are the timelines realistic?  Appreciate some perspective.
Friday May 29, 2009
Genetic Testing?
Posted by: Tara Ritchie at 9:22PM EST on May 29, 2009
In the reading packet on page 335, one of the discussion questions says, "Discuss the potential impact of genetic testing on health information systems security."  I am not sure what is being asked to discuss here.  Any insight would be greatly appreciated.
Sunday March 8, 2009
System Integration
Posted by: Timothy Szott at 10:12PM EST on March 8, 2009

In the review materials it discusses the relevance of system integration. From conversation with my peers this seems to be one of the most challenging hurdles of successfully implementing a new EMR system. I myself have been involved in a system where the hospitals and ambulatory went live simultaneously but with two systems that had no compatibility. Is the integration of inpatient and outpatient services too daunting of a task that many systems do not even attempt this integration?

 

Sunday March 1, 2009
Digital Immigrants
Posted by: Garrett Havican at 6:44PM EST on March 1, 2009
The tutorial reviewed the many facets of information technology in the healthcare system.  It was a good overview of the importance of establishing a robust IT infrastructure and a strategic IT plan that is in concert with the institutional strategic objectives.  It is inevitable that IT's role in healthcare has become very important for the future growth and development of the institution.  As systems become available and are developed for disease specific departments, in-patient, out-patient, diagnostic, therapeutic, financial and so on and so forth, the learning curve becomes much more difficult.  We are still very much a mixed society regarding technical experience who employs those who are considered "Digital Immigrants".   When a healthcare facility implements 1,2,or  even 3 new IT systems in one fiscal year, educating those who are resistant to technology has become a significant challenge.  I am curious to hear how other healthcare facilities are managing this transition and how they are working to turn their "Immigrants" into "Natives".  I know that it is ceertainly a challenge for us and I'm not seeing a light at the end of the tunnel!  Thanks
Thursday February 26, 2009
Info Management
Posted by: Victor Stiebel at 3:10AM EST on February 26, 2009
I think from what I have observed I.T. is a love/hate relationship in the hospitals.  Even the most simplistic remote, poorly funded hospital needs to have an IT person to keep their basic stuff working.  IT then gets pulled in many directions; fixing broken stuff, updating software, 'oh-by-the-way', and then of course, trying to stay up on technology and ahead of the curve.  IT never seems to have enough time to finish everything.  Of course, IT is a loss center for the institution, and it seems that as soon as the budget gets tight, their staff is first to go.  I'm not sure what the solution is.
Monday February 23, 2009
Wireless technology
Posted by: Dan Wood at 2:57PM EST on February 23, 2009
Have any problems been found using a wireless technology in a healthcare facility? Though the upfront cost may be a lot, it seems like it would decrease workload for installing (dropping) LAN lines and maintain the structural of the facility in doing so.
Monday January 19, 2009
Physicians and IT
Posted by: Mary Kay Van Driel at 2:43PM EST on January 19, 2009

Does anyone have experience with collaborating with physicians (who are not employed by the health system) onIT programs?  The powerpoint presentation didn't really touch on this, specifically.

I'm wondering what solutions you've found and how the agreement has worked out?

Monday November 10, 2008
Purchasing PACS
Posted by: Craig Walker at 10:26PM EST on November 10, 2008
    In today's environment, picture archiving and communications systems (PACS) is a necessary purchase for hospitals when trying to reduce report turn around times for radiology and echocardiology.  In addition, new technology (check out http://www.vidistar.com/) has come out that allows physicians, like cardiologists, to remotely read echos using DICOM structured, standardized reporting software that helps ensure ICAEL accreditation, a must for United and other managed care organizations come Spring 2009.  When making purchases, health care administrators need to look at more than the technological imperative when making purchasing decisions, and they need to review the economic benefits, compliance to standards, managed care requirements, accreditation, and above all the capital as well as ongoing service costs associated with PACS technology. 
Monday September 29, 2008
Healthcare Technology and Information Management
Posted by: Anthony Ficarra at 12:22PM EST on September 29, 2008
How does proprietary information risk addressed with use of consultants?
Healthcare Technology and Information Management
Posted by: Anthony Ficarra at 12:11PM EST on September 29, 2008
New software and network updates monitoring and implentation?
Sunday September 28, 2008
The Cost of Privacy
Posted by: Arcelia Wicker at 12:20PM EST on September 28, 2008
I am not for or against increased privacy technology. I just want to pose one question that deals with the cost of privacy. How can a healthcare organization bring down costs if there are always new laws mandating better and more accurate patient privacy? How many laws and privacy acts will there be, and what is the cost to the patient coming into your facilty. I understand that we pay for technology and doctors, drugs and care, but how much is the patient paying for the IT suite to ensure privacy?
Sunday June 1, 2008
Best of Breed vs. Integrated System
Posted by: Michael Parish at 9:12PM EST on June 1, 2008
It seems that some organizations favor best-of-breed when it comes to information systems -- best ED system, best OB system, best ICU system, etc.  Other organizations favor a single vendor (or at least VERY few vendors).  There are tradeoffs with both options.  Does anyone know of an organization or selection process that seems to have found the best middle ground?
Saturday May 31, 2008
Electronic Health Records
Posted by: Teresa Llines at 3:56PM EST on May 31, 2008
As healthcare is moving into the use of Electronic Health Records, (which in some organizations of healthcare, is still meeting some resistance), what changes will be made in HIPAA provisions and privacy protection regulations? Will the standards be changed?
Decision Support Systems
Posted by: Gita Uppal at 11:46AM EST on May 31, 2008
How do decision support systems provide information for strategic planning?
Friday May 30, 2008
Lease or Purchase of HIM equipment
Posted by: Brian Thompson at 5:35PM EST on May 30, 2008

With the challenges being faced with reduced reimbursement and the fact that most technology becomes obsolete within a year.  Would it be more cost effective to lease the equipment (computers, software, etc) needed for HIM than to purchase it?  What if the lease had a clause that updates are figured into the monthly cost of the lease?

 

Thursday May 29, 2008
Data Security
Posted by: Robert Wilcox at 10:26PM EST on May 29, 2008
With the proliferation of PDA's and cell phone data sharing, has anyone tackled a good way to ensure HIPAA compliance and patient information security?  Any "best practices" or "lessons learned" related to this use of technology?
HIPAA Compliance
Posted by: Edmund Dietrich at 3:14PM EST on May 29, 2008
What are the major business and clinical information application systems that need to be checked for HIPAA complinace?
Friday April 11, 2008
Question For Discussion
Posted by: Patricia Griffith at 4:09PM EST on April 11, 2008
Suggest a review process that ensures business and security issues are both considered in a system design or purchase decision making.