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This area deals with the planning, development, establishment, analysis, and assessment of financial management processes for an organization's capital, budget, accounting, and related reporting systems.
Uncompensated Care - Managing The Exposure
Posted by: Michael Zaccagnino on September 17, 2009 at 11:52AM EST
How has your organization been able to mitigate uncompensated care spending/losses, while maintaing (or improving) the quality of patient care?  What changes or interventions have been useful in reducing bad debt and ensuring that charity care is offset by State support (to the extent possible) and provided in the most efficient manner possible?  Has your organization been able to establish key metrics for assessing the performance of its revenue cycle?  Are your organization's documentation, charge capture, billing, and collection processes supporting optimal revenue cycle results; if so, how has your organization succeeded in this regard?  How has your organization been able to reduce the number of patients in the ED that do not require emergent care or the number of inpatients that do not require inpatient care?  Has your organization fully leveraged its hard assests (e.g., beds, ORs, SPAs, etc) by recruiting physicians and building programs, in part, intended to shift the organization's mix of patients toward higher margin cases to offset programmatic loss leaders and uncompensated care, or have financial considerations been less of an influence on program building decisions?  Thoughts on any or all of these questions would be greatly appreciated!  If you're not in the delivery sector, but have a perspective on this issue, please add your comments as well!  Thanks.
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