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Community Discussion
May 2010
Thursday May 27, 2010
IT leadership a critical challenge
Posted by: Chris Mengelt at 12:39PM EST on May 27, 2010
Understanding the complexity of IT implementation both technical and how it applies to the Health Care environment is one of the really critical decisions any healthcare organization must make.  What I have experienced is that all to often the strategy of pursuing an IT solution that meets organizational needs really has to be linked to the strategic direction of the organization  and must be led by two individuals, an executive who understands its importance and a Chief Information Officer who can execute with a strong understanding of the health care environment.  Has anyone the recipe for finding these two people on a consistent basis?  I have seen one successful application in the past 10 years, the others have floundered and left the organizations they are in vulnerable and staff in general very dissatisfied with the service.  What are you looking for in the CIO on a relationship and knowledge basis and as importantly in a working relationship basis as the link to executive leadership and the strategic planning process is paramount to success?
Tuesday May 25, 2010
Healthcare IT
Posted by: Calvin Webb at 3:42PM EST on May 25, 2010

The control of healthcare cost, while maintaining quality, continues to be one of the primary challenges for today's healthcare executive.  I think most will agree that IT plays a key role in overcoming these challenges.  Through IT we can practice evidence based medicine, improve patient safety and ultimately reduce overall costs.  With that being said, I still find it hard to believe that many organizations are still a long way away from implementing an EMR.  I know that a lot of the problems have to do with the cost constraints associated with EMRs but if we are ever going to make any significant progress in reducing healthcare costs, I think this is the area that we should be focusing on.

Thoughts?

Monday May 24, 2010
HR process for employed Physicians
Posted by: Yisrael Safeek at 10:53PM EST on May 24, 2010
Frequently, it is required to terminate the employment of an employed doc, not for "quality" reasons, but stuff like not wanting to work with others etc. Does anyone know if there are implications (legal or otherwise) for terminating clinical privileges as well?
Wednesday May 19, 2010
Finance
Posted by: Elizabeth Reilly at 12:12PM EST on May 19, 2010

As a strategic planning in my organization, I tend to hear the financial ratios often.   For the BOG exam, we will be expected to calculate the ratios - or are we expected to know the relationships and whether they are "directionally" correct ? 

This makes me a little nervous if we have to know (memorize) all of the ratios along with all of the other information.

Saturday May 15, 2010
Capital Expenditures
Posted by: Brian Rothe at 11:08PM EST on May 15, 2010
Our study material on page 233 says a tangible expenditure that has a life longer than 1 year and costs more than $500 should be classified as a capital expense and depreciated. In the last 10 years I haven't worked in an organization with such a low capital limit. In my last job the limit minimum was $5000. In my current job the limit is $1000. I thought it would be interesting to point out that in my current job having a lower limit has had a significant impact in controlling costs whereas the place that had a $5000 limit was much easier to purchase items within the standard expense budget. Our study material kind of makes it sound like $500 is a standard. I do not agree at all. Capital limits can vary greatly. They can also be used to control costs.
Friday May 14, 2010
Financial Ratios
Posted by: Chris Mengelt at 1:19PM EST on May 14, 2010

My concern with looking at ratio numbers at the executive level is to get a firm understanding of financial condition with a minimal strong set of ratios that reflects the overall financial health of the health care organization.  In the case of a mixed model governmental with private pay patient mix who has experience at choosing what is best, in other words what ratio set gives the most effective reflection of financial condition to executive leadership and the board?  
Human Resources
Posted by: Chris Mengelt at 12:17PM EST on May 14, 2010
Effective behavioral interviewing to create a uniform culture in any healthcare organization must be difficult.  I wanted to ask anyone with experience in a larger health care organization how this is done most effectively where staff are hired throughout?  Is this a product of a strong centralized Human Resources department that co-interviews and guides participating departments in the interview and acceptance process? 
Wednesday May 12, 2010
Human Resources
Posted by: Mark Donaldson at 3:24PM EST on May 12, 2010

The Wagner Act, otherwise known as the National Labor Relations Act, provides the basic framework within which labor union and management interact in the United States. The law was passed in 1935. It guarantees workers' basic right to organize. It created the National Labor Relations Board to oversee union-management relations. It provided for an election process for unionization efforts in U.S. businesses. There is a notation that it prohibited five major "unfair labor practices" on the part of U.S. employers.  Does anyone know what these five practices are/were?

Sunday May 9, 2010
Pricing Structures for Healthcare Contracts
Posted by: Mary Ann Horne at 9:30PM EST on May 9, 2010
According to Griffth and White in the Well Managed Healthcare Organization,  which of the major pricing structures requires the least amount of collaboration?  Which involves the highest degree of risk?  (Answer p. 440-441)
Saturday May 8, 2010
Governance
Posted by: Benita McLarin at 12:58AM EST on May 8, 2010
The presentation provided five areas of  Sarbanes-Oxley that non-profits should implement though not required.  When will non-profits be required to implement all aspects of the Act? What are those technical differences? 
Wednesday May 5, 2010
Finance
Posted by: Patricia Johnston at 11:28AM EST on May 5, 2010
Am very interested in the concept of internal customer satisfaction as a key performance measure for the financial management function.  When is the last time you were provided an opportunity (survey?) to provide feedback  regarding quality of financial services to operations managers?
Human Resources
Posted by: Patricia Johnston at 11:28AM EST on May 5, 2010
Effectiveness of HR departments for large organizations would be improved - I think - if the services were tightly aligned with the organizational objectives and realities.  That should lead to a decision on what is best outsourced and what is a critical core competency that must be kept internal and developed into a strategic differentiator.  Trying to be all things to all people seldom works. 
Tuesday May 4, 2010
Finance
Posted by: Calvin Webb at 10:09PM EST on May 4, 2010

As health care administrators we are hearing more and more often how important it is to understand the financials of our organizations.  I found it interesting that during this year's Congress when one of the presenters in an Advance Finance session asked a room of nearly 300 how many of them knew their cost of doing business, less than 5 percent of the room raised their hand.

In the current environment I can understand the need to have a good understanding of finance related issues, but to what degree should a non CFO administrator get involved in the organization's finances?  How much do you need to know and how much should you leave on those individuals that you pay to be concerned with the money?

I'm sure the answer is very dependent on the level of trust you have with the controllers, but this issue really concerns me and has prompted some serious research into health care financial management.

Human Resources/ Performance Appraisals
Posted by: Vi-Anne Antrum at 6:29PM EST on May 4, 2010
Which method of evaluating performance do you think is the most effective? Why? 
Sunday May 2, 2010
Human Resources/Incentive Compensation
Posted by: Jacqueline Jackson at 7:59AM EST on May 2, 2010
Do the most successful incentive compensation programs include all managers or do they specifically target key employees and senior executives?