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• March 2010 • January 2010 • November 2009 • October 2009 • September 2009 • July 2009 • June 2009 • March 2009 • February 2009 • November 2008 • October 2008 • August 2008 • July 2008 • May 2008 • April 2008
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Business
Knowledge that pertains to specific areas/concepts of the organization (e.g., marketing, business planning, strategic planning).
Business
Thursday March 18, 2010
Posted by: Lisa Thakur at 4:42PM EST on March 18, 2010
Some of the benefits of strategic planning are: 1. Secures the future of the organization. 2. Provides a road map, direction, and purpose for the organization. 3. Sets priorities. 4. Allocates resources available for growth. 5. Establishes measures of success. 6. Gets input and ideas from all parts of the organization. 7. Gains commitment to implement the plan. 8. Coordinates the actions of diverse and separated parts of the organization into unified programs to accomplish objectives. Source: Healthcare Strategic Planning, Is Strategic Planning Still Relevant?, page 8-9 Monday March 15, 2010
Posted by: Pirus Pradithavanij at 11:45AM EST on March 15, 2010
Policies are of two types: general and operational. General policies apply to the entire organization, whereas operational policies pertain to a specific unit, department or service. Procedures, on the other hand, are used to define specific actions for organizational members. They usually come in the form of a sequence of steps to complete a task. Examples of these are procedures for admitting or discharging patients or ordering supplies. Good policies have a number of characteristics: (1) They are consistent with larger organizational objectives, (2) Their impact is well thought out before they are formalized, (3) They are flexible so they can be applied in typical as well as unique situations, (4) They are ethical and legal, and reflect the values of the organization, (5) They must be clear and understood and (6) They must be consistent with each other. (Manual for the Board of Governors Examination in Healthcare Management; page 120) Wednesday March 10, 2010
Posted by: Mary Armijo at 7:21PM EST on March 10, 2010
Long Range plans or strategic plans include the following parts (Griffith, White pg 613-614):
Although this is an example from the book, can anyone else share other items to add to a strategic plan that may not be on this list?
Sunday March 7, 2010
Posted by: Susan at 2:13PM EST on March 7, 2010
Which of the following is not one of the five forces that must be addressed according to Porter's framework for evaluating strategy: 1)buyers and customers 2)new technology and substitutes 3)External domain 4) Resource availability 5)Competitor Activity 6)Potential Competitors Answer 3--Source p. 608 Griffin and White Saturday March 6, 2010
Posted by: Kurt Dierking at 11:59AM EST on March 6, 2010
It is interesting on how many organizations have not cascaded the Strategic Plan down to department goals and objectives. Thoughts? Thursday March 4, 2010
Posted by: Jeffrey McKune at 11:25PM EST on March 4, 2010
In "Transitioning to Implementation" the author discusses methodologies for communicating the implementation plan for the business strategy. Those methods include:
It would be a mistake, however, to lean on technological solutions alone to convey implementation plans. People want to talk with other people, and technology should be used to supplement face-to-face interactions with regards to the implementation of the strategic plan.
Posted by: Jeffrey McKune at 11:02PM EST on March 4, 2010
Which of the following is not a characteristic of an effective strategy?
A. Sustainability B. Performance improvement C. Quality D. Rapid turnaround Answer: D (Is Strategic Planning Still Relevant?, pp. 10) Wednesday March 3, 2010
Posted by: Mark Brown at 9:03PM EST on March 3, 2010
At what point in the strategic planning process should middle managers become involved? A. Environmental Assessment B. Organizational Direction C. Strategy Formulation D. Implementation Planning Answer: "Healthcare Strategic Planning" (packet of reading materials), Chapter 6, p. 81. Tuesday March 2, 2010
Posted by: Patricia TenHaaf at 5:23AM EST on March 2, 2010
According to Griffith and White (2007), marketing is a broad approach to building relationships with exchange partners and stakeholders. A “four P” pneumonic is used to capture the breadth of the concept. The 4 P’s are: A. Product, performance, price, promotion B. Product, place, price, promotion C. Product, performance, place, promotion D. Product, performance, place, price
Answer: B. Product, place, price, promotion – the order of the 4 P’s is also important. A bad product cannot overcome convenience, a lower cost, or extensive advertising.
Saturday January 30, 2010
Posted by: Nabil El Sanadi at 6:14PM EST on January 30, 2010
Federal healthcare policy seems to be The main driver for current strategic plans ,obvious areas of emphasis include: -I.T. solutions to optimize seamless transfer of care. - minimizing Waste/Fraud/Ubuse. -emphasis on Wellness/Prevention.etc..... i beleive there is a missing element : Long Term Care for Seniors i.e. in nursing homes and ALF's should be optimized to prevent acute decompensation of their chronic illnesses.Perhaps by legislating more rigorous oversight of "medical care" in nursing homes!?
Sunday January 24, 2010
Posted by: Sunita Kaul at 4:13PM EST on January 24, 2010
. Which of the following is not required for managing strategic adaptation?
Does anybody know the explanation for that.
I thought integration, both vertical and horizontal, was an important step towards strategic advantage as we are seeing everywhere around us these big Multidiscipline Healthcare Systems opening up multiple Primary Care facilities as far and wide as they can spread.
Thanks!
Tuesday November 10, 2009
Posted by: Michael Zaccagnino at 2:54PM EST on November 10, 2009
As resources continue to become more scarce in our industry, I'm wondering whether anyone has developed an effective approach to objectively evaluating program investments across the continuum of care. In my view, we have well established methods for prioritizing opportunities in the hospital arena. However, when we try to compare initiatives across the continuum it becomes more challenging, in my view. Is it more valuable for an organization to pursue a medical home strategy, or expand its cardiac surgery program? What metrics do you believe would be helpful in determining how to "funnel" investment dollars - community need, ROI, etc? How does your organization's management process support this kind of decision-making, particularly when key measures often provide evidence that supports different paths forward? Any thoughts would be appreciated.
Thursday November 5, 2009
Posted by: Joanna Conley at 9:21PM EST on November 5, 2009
What are the four key components of a successful marketing plan?
Answer: Marketing research and analysis, customer retention plan, public relations strategies, and marketing strategies (Online tutorial, Dunn)
Posted by: Mahnaz Sarachi at 5:28PM EST on November 5, 2009
" Marking and innovation are the two chief functions of business. You get paid for creating a customer, which is marketing. and you get paid for creating a new dimention of performance, which is innovation. Everything else is a cost center " by Peter Drucker. How do you justify the above principles in the Healthcare Mangement? Sunday July 5, 2009
Posted by: Wendy Rosher at 12:29PM EST on July 5, 2009
I oversee a Bariatric Surgery service line. The patient population is young and extremely internet savvy. Is anyone utilizing any unique internet marketing strategies to capture market share? I am always looking for addition ways to reach this clientele.
Thursday July 2, 2009
Posted by: Glenn Saldanha at 10:06AM EST on July 2, 2009
As it relates to strategic planning, does anyone have any specific ideas on how your hospital or health system has been able to prepare for impending, major changes in healthcare policy? ie. service line expansion, capital projects, operational resources.
Posted by: Jian Pang at 1:33AM EST on July 2, 2009
A plan often is not the final solution, the strategic plan are not always some fixed rules. A strategic only lead to the directions, the actual plan is the fundamental keys for not to have micro disasters. Monday June 29, 2009
Posted by: Moishe Singer at 10:58AM EST on June 29, 2009
How often does your organization revisit
the strategic plan and how often do you edit/realign your mission and
direction?
Friday November 7, 2008
Posted by: Armando DelToro at 10:33AM EST on November 7, 2008
I have found it quite difficult to encourage (recruit) private healthcare providers to participate in government programs, such as Medicaid. In many instances, providers are not willing to accept participation regardless of the contracted fees or level of reimbursement. Has anyone faced this same challenge and can provide any lessons learned or best practices? Sunday November 2, 2008
Posted by: Michael Barry at 11:31AM EST on November 2, 2008
In order for most health care entities to survive today, they must have a viable startegic plan. Right now in my community a major medical center is in financial trouble (just cut 280 jobs and 30 million in budget) because they had a poor strategic plan or rather they had poor barometer during the checkpoint process. The company I work for has a ten year plan that seems to be working at the present because it took into account the turbulent and unstatble market economy. Others weaknesses have become our strengths and opportunities. Boards must take seriously thier strategic planning in order to survive especially in the unchartered waters of the next 4 years with a new adminsitration regardless or what party wins. The market is competitive and monies are scarce so the strategic plan must account for how we are going to ensure economic survival as well as providing crucial services to our clients. What say you all? Mike
Monday October 27, 2008
Posted by: Anthony Ficarra at 2:27PM EST on October 27, 2008
What is the total number of employees sustainable by a HCO based on a particular budget?
Tuesday October 7, 2008
Posted by: Lawrence Berg at 9:24AM EST on October 7, 2008
When calculating the in-patient cost per day, besides direct and indirect costs, how is uncollected or bad debt figured in? Or is it?
Friday July 11, 2008
Posted by: Vivian Leopold at 11:35PM EST on July 11, 2008
In my networking and interactions with hospitals, I come across people in the position of "Business Development" or Director of Business Development." Sometimes the person in this position interacts with the physicians regarding potential joint ventures, sometimes this position is more tied to out-patient service offerings. In your organization, what exactly does a person with such a title do?
Tuesday July 8, 2008
Posted by: Traci Hindman at 11:26PM EST on July 8, 2008
Many hospitals I have worked in have difficulty managing patient expectations for waiting times in the Outpatient Pharmacy. At my last two facilities, we were able to post signs comparing waiting times to other (anonymous) retail pharmacies. This was very successful in reducing patient complaints. Does anyone have other examples of strategies for managing patient expectations?
Posted by: Michael Parish at 11:19PM EST on July 8, 2008
Many health insurance plans will pay for some basics of preventive care, such as an annual physical for a covered individual. Has anyone in the group had success in getting payers to go much beyond that in terms of covering preventive care or other aspects of health promotion? What types of additional things are covered?
Sunday July 6, 2008
Posted by: Dwight Linton at 10:36PM EST on July 6, 2008
What are some of the major challenges for hospitals today in developing a strategic plan? Does your hospital implement the plan accordingly or find that the plan changes frequently due to the changing hospital healthcare environment?
Thursday July 3, 2008
Posted by: Elizabeth Greer at 12:22PM EST on July 3, 2008
I am fascinated by the marketing of healthcare services...My question is, in this day and time when Marketing is becoming so important in healthcare do any of you see that your "Premier" location might not be what it once was? I believe that my medical center is in the premier location of our community. This down town location is which the hospital was built over 108 years ago. In our current times, with the community continuing to grow and become more congested and with the boomer poputation increasing...I wonder if our elderly patients are afraid to venture into the down town areas. Are any of you looking at the same situation and how are you dealing with it?
Thursday April 10, 2008
Posted by: Jim Polous at 4:17PM EST on April 10, 2008
Successful efforts in health promotion and palliative care could mean less income for the hospital and its doctors, and even reduced employment. How would you justify a hospital’s investment?
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