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Knowledge that pertains to specific areas/concepts of the organization (e.g., marketing, business planning, strategic planning).
Sunday March 21, 2010
Question regarding liability for Administrators
Posted by: Sandra DeLeon at 1:07PM EST on March 21, 2010
In the business section, there was discussion regarding, "Respondeat Superior" in which the superior is responsible for the actions of the subordinate.  How often is this principle applied to administrators?  Do administrators ever carry liability insurance?  Does liability insurance for healthcare administrators exist?
Business
Posted by: Rakesh Calton at 1:21AM EST on March 21, 2010

Business is the process whereby an organisation provides goods or services to its customers.

In heallthcare business is to provide preventive promotive and theraputic aspects of health.

Friday March 19, 2010
difference
Posted by: Susan Peters Mitchell at 12:43PM EST on March 19, 2010

What is the differnce between a prospector and a defender?

 

 

 

Answer:

Prospectors-  frequent diversification;

challenge: managing diversification successfully, guard against expanding too rapidly or into area where they have little knowledge

 

Defenders- challenge: protecting and increasing current service or market share through technical efficiency, cost improvement, or differentiation strategies

Thursday March 18, 2010
Benefits of Strategic Planning
Posted by: Lisa Thakur at 4:42PM EST on March 18, 2010

Some of the benefits of strategic planning are:

1.  Secures the future of the organization.

2.  Provides a road map, direction, and purpose for the organization.

3.  Sets priorities.

4.  Allocates resources available for growth.

5.  Establishes measures of success.

6.  Gets input and ideas from all parts of the organization.

7.  Gains commitment to implement the plan.

8.  Coordinates the actions of diverse and separated parts of the organization into unified programs to accomplish objectives.

Source:  Healthcare Strategic Planning, Is Strategic Planning Still Relevant?, page 8-9

Tuesday March 16, 2010
Marketing
Posted by: Sunita Kaul at 9:58AM EST on March 16, 2010

We get so carried away in strategic planning and statistical analysis to optimize the resource utilization that we often tend to overlook the impact of simplest of marketing tools like 'communication'.

As per Griffith book, surveys, written and oral reports, and statistical monitors provide a rich base for understanding relationship needs but the results are improved when paired up with deliberate personal contact, especially at senior management level. Personal  contact activities yield qualitative and highly subjective information.

These facts are important to remember as we move forward in technologically driven universe.

Monday March 15, 2010
Organizational Policies and Procedures
Posted by: Pirus Pradithavanij at 11:45AM EST on March 15, 2010

Policies are of two types: general and operational. General policies apply to the entire organization, whereas operational policies pertain to a specific unit, department or service.

Procedures, on the other hand, are used to define specific actions for organizational members. They usually come in the form of a sequence of steps to complete a task.

Examples of these are procedures for admitting or discharging patients or ordering supplies. Good policies have a number of characteristics: (1) They are consistent with larger organizational objectives, (2) Their impact is well thought out before they are formalized, (3) They are flexible so they can be applied in typical as well as unique situations, (4) They are ethical and legal, and reflect the values of the organization, (5) They must be clear and understood and (6) They must be consistent with each other.

(Manual for the Board of Governors Examination in Healthcare Management; page 120) 

Wednesday March 10, 2010
Documenting the Strategy...
Posted by: Mary Armijo at 7:21PM EST on March 10, 2010

Long Range plans or strategic plans include the following parts (Griffith, White pg 613-614):

  1. Envirnmental Forecasts
  2. Services plan
  3. Long-range plan
  4. Information services plan
  5. Human resources plan
  6. Medical staff plan
  7. Facilities plan

Although this is an example from the book, can anyone else share other items to add to a strategic plan that may not be on this list?

 

Monday March 8, 2010
What are the four elements of a valid business contract?
Posted by: Nicole Leonard at 12:53PM EST on March 8, 2010

The four elements of valid contract are:

  1. an agreement after an offer is accepted
  2. there is consideration or something of value in the agreement
  3. the agreement is reached by parties who have the legal capacity to contract
  4. the contract's objective or purpose is lawful