Sat, Jul 4, 2015 HELP
Exam Knowledge Areas

Featured Event
Sat, 04 Jul 2015 00:48:43 Z
Define the difference between the two legal terms: Respondeat Superior and Vicarious Liability

Horizontal Violence and Employee Satisfaction
Fri, 03 Jul 2015 23:25:06 Z
I am curious if anyone has engaged in an effective Horizontal Violence program to increase employee satisfaction in the workplace? As leaders, the elimination of Horizontal Violence is essential to decreasing turnover "Up to 60% of new graduate nurses left their first job because of lateral violence and poor resolution of co-worker conflict."  (Griffin 2004) HR supports this issue t...

Healthcare Culture
Fri, 03 Jul 2015 20:10:09 Z
An effective culture in large integrated healthcare organizations is critical for success, both from a patient care and financial perspectives. Mission, vision and values determine the overarching drivers and parameters for key decisions making -- from short term tactical and long term strategic operations and programs. Alignment of senior leadership, middle management and forward facing clinic...

Policy vs procedure
Fri, 03 Jul 2015 15:57:41 Z
Rita Dunn's presentation discusses the differences between policy and procedure.  It makes sense to me that a policy statement would be set by relative senior leaders and the procedure would be developed closer to the front line.  It is similar to strategy being set first and tactics to deliver on the strategy coming later. In my organization, 'policy and procedure' docume...

Epidemiologic planning model
Fri, 03 Jul 2015 12:47:56 Z
Dr. White refers to the epidemiologic planning model several times in the tutorial presentations.  This idea is somewhat new to me and I find it interesting.  A great source for further reading Managerial Epidemiology for Health Care Organizations by Fos and Fine.  They define managerial epidemiology as the study of the distribution and determinants of health and disease, including ...

Quality Measures
Fri, 03 Jul 2015 01:33:03 Z
What are the sources of comparative sources and what is the difference between comparative data and comparative practices