Wed, Nov 26, 2014 HELP
Exam Knowledge Areas

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Physician Leaders
Mon, 10 Nov 2014 11:30:15 Z
While more physicians are taking an active role in hospital management.  What are some successful ways to encourage young physicians to take a more active role in leadership or even management?  Most I run across want tostay in the clinic, especially once you start piling on paperwork, committees, etc. they prefer to get back to the original goal of seeing patients.

Mon, 10 Nov 2014 11:11:32 Z
One of the issues we are tackling in our strategic plan is standardizing supplies and equipment in order to buy at a better rate, but more importantly to facilitate patient/staff safety and improve quality of care.  What issues have you faced internally when attempting to standardize?

Balanced Scorecards
Fri, 07 Nov 2014 20:57:27 Z
A lot of military hospitals use “Balanced Scorecards” to measure their performance in different areas, to include, patient results, financial viability, and customer service. It will be interesting to see how these change as a result of the recent investigations and newspaper articles that have chronicled healthcare in military and Veterans’ Administration Hospitals.

Effective Strategy
Fri, 07 Nov 2014 19:28:21 Z
In Zuckerman’s reading, “Is Strategic Planning Still Relevant?,” Beckham is cited as describing seven key characteristics of effective strategy. These characteristics are sustainability, performance improvement, quality, direction, focus, connection, and importance. In my opinion, the two most important of these characteristics are direction and focus. Direction, because if you don’t know where...

Nurse Staffing
Mon, 03 Nov 2014 00:54:26 Z
In Chapter 7: Nursing section Scheduling states that "most nurses do not like to be transferred and the problems of cross-training and unfamiliar work reduce job satisfaction."  I have seen this dissatisfaction first hand.  In military hospitals, cross training is necessary when staffing numbers a low during deployments or summers when the rotation/PCS of staff occurs.  Ma...

Patient Experience through Patient Centered Care
Sun, 02 Nov 2014 22:51:59 Z
A recent Hospitals and Health Networks article on The Patient Experience had a statement from Patrick Ryan, the CEO of Press Ganey that was very insightful.  He stated, "The experience is not about happiness.  It's about patients being respected, being communicated with, and having their care coordinated in such a way that they can get the best possible clinical outcome for what...