Thu, Jul 28, 2016 HELP
Exam Knowledge Areas

Featured Event
Healthcare Technology
Wed, 20 Jul 2016 20:58:32 Z
With IT investments taking larger percentages of capital budgets, we need to be very strategic and deliberate about our technology implementations and upgrades. At a time when we must be focused on value added work, understanding the disruption and at least temporary inefficiencies of learning a new system, must be factored in the investment and return equation.

Quality and Performance Improvement
Wed, 20 Jul 2016 20:53:47 Z
I agree with the emphasis on senior level Engagement in leading quality and performance improvement Work. As health care leaders, we must understand root cause amalysis, analyzing data for opportunities and prioritzation of our teams, and how to engage physicians in leading our quality improvement initiatives.

Laws and Regulations
Wed, 20 Jul 2016 20:47:45 Z
Very helpful content in this every changing area of health care management.

Definition of management
Tue, 19 Jul 2016 15:28:54 Z
I appreciated the contemporary definition of management that includes consensus by listening and encouraging learning. It’s a better way of leading by involving stakeholders instead of leading without feedback. Also by training and encouraging learning the company is building a stronger workforce.

Addition of EMRs to EDs
Tue, 19 Jul 2016 15:28:22 Z
With the addition of EMRs to EDs many of our doctors have had frustration. Many have not wanted to change but realize that it is something that is not a choice and is not going to go away. Our doctors also used to work in multiple locations but with there being so many EMRs out there to learn that has lessened. They do not want to have to learn multiple EMRs if it’s not necessary, so that is...

Quality and metrics
Tue, 19 Jul 2016 15:27:33 Z
We are regularly working with clients on quality and metrics. We’ve even added staff that help with Performance Improvement. We’ve seen a vast change in the last 5 years of what clients are looking and at asking for help with for best processes. Regarding patient satisfaction, we offer to all clients a tablet or kiosk where patients can rate their experience before they even leave the ...